:root{--ink:#1b2732;--muted:#667581;--bg:#f3f6f7;--surface:#fff;--border:#dce5e8;--brand:#0e746d;--brand-dark:#075d58;--brand-soft:#e3f3f1;--warning:#995900;--warning-soft:#fff4df;--danger:#ad2b22;--danger-soft:#fff0ee;--ok:#087244;--ok-soft:#e6f6ed;--shadow:0 12px 28px rgba(21,38,45,.08);--radius:14px}*{box-sizing:border-box}html,body{margin:0;min-height:100%}body{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg);font-size:15px;line-height:1.45}button,input,select,textarea{font:inherit}button{cursor:pointer}.skip{position:absolute;left:-10000px;top:0;background:#fff;color:var(--ink);padding:8px;z-index:100}.skip:focus{left:8px;top:8px}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:24px}.login-card{width:min(100%,470px);background:#fff;border:1px solid var(--border);border-radius:18px;box-shadow:var(--shadow);padding:32px}.mark{display:grid;place-items:center;width:45px;height:45px;border-radius:13px;background:var(--brand);color:#fff;font-size:22px;margin-bottom:20px}.login-card h1{font-size:25px;line-height:1.2;margin:0 0 8px}.lead{color:var(--muted);margin:0 0 24px}.login-note{border-top:1px solid var(--border);margin-top:18px;padding-top:14px;font-size:13px;color:var(--muted)}.shell{display:grid;grid-template-columns:245px minmax(0,1fr);min-height:100vh}.side{background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;padding:20px 12px;gap:18px;position:sticky;top:0;height:100vh}.brand{padding:4px 10px 8px;display:flex;gap:10px;align-items:center}.brand .mark{margin:0;width:34px;height:34px;border-radius:10px;font-size:16px}.brand-title{font-size:15px;font-weight:700;line-height:1.2}.brand-subtitle{color:var(--muted);font-size:12px}.nav{display:grid;gap:4px}.nav a{color:var(--ink);text-decoration:none;padding:10px 11px;border-radius:9px;display:flex;align-items:center;gap:10px;font-weight:500}.nav a:hover{background:#f0f5f5}.nav a[aria-current=page]{background:var(--brand-soft);color:var(--brand-dark);font-weight:700}.nav-icon{width:21px;text-align:center;font-size:17px}.side-foot{margin-top:auto;border-top:1px solid var(--border);padding:14px 10px 2px;color:var(--muted);font-size:12px}.main-shell{min-width:0}.top{height:65px;background:#fff;border-bottom:1px solid var(--border);display:flex;align-items:center;padding:0 28px;gap:14px}.top h1{font-size:16px;margin:0;font-weight:650}.connection{padding:4px 9px;border-radius:999px;font-size:12px;font-weight:600;background:var(--warning-soft);color:var(--warning)}.connection.ok{background:var(--ok-soft);color:var(--ok)}.user-menu{margin-left:auto;display:flex;align-items:center;gap:9px;color:var(--muted);font-size:14px}.avatar{width:31px;height:31px;display:grid;place-items:center;border-radius:50%;background:var(--brand-soft);color:var(--brand-dark);font-weight:700}.content{width:min(1280px,100%);padding:29px;margin:auto}.page-head{display:flex;align-items:flex-start;gap:14px;flex-wrap:wrap;margin-bottom:20px}.page-head h2{font-size:25px;line-height:1.2;margin:0 0 5px}.page-head p{margin:0;color:var(--muted)}.page-actions{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}.btn{border:1px solid var(--border);border-radius:9px;padding:9px 13px;background:#fff;color:var(--ink);font-weight:600;min-height:40px}.btn:hover{background:#f4f7f7}.btn:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible{outline:3px solid rgba(14,116,109,.32);outline-offset:1px}.btn-primary{border-color:var(--brand);background:var(--brand);color:#fff}.btn-primary:hover{border-color:var(--brand-dark);background:var(--brand-dark)}.btn-danger{border-color:#efbbb7;color:var(--danger)}.btn-danger:hover{background:var(--danger-soft)}.btn-link{border:0;background:transparent;color:var(--brand-dark);text-decoration:underline;padding:4px;font-weight:600}.btn-small{padding:6px 9px;min-height:32px;font-size:13px}.btn:disabled{opacity:.55;cursor:not-allowed}.card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:19px;box-shadow:0 1px 0 rgba(0,0,0,.015)}.card h3{margin:0 0 6px;font-size:16px}.card p{margin:0;color:var(--muted)}.metrics{display:grid;grid-template-columns:repeat(4,minmax(150px,1fr));gap:12px;margin-bottom:18px}.metric{background:#fff;border:1px solid var(--border);border-radius:12px;padding:16px}.metric-number{display:block;font-size:27px;font-weight:720;line-height:1.15;margin-bottom:5px}.metric-label{color:var(--muted);font-size:13px}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(270px,1fr);gap:16px}.action-list{display:grid;gap:9px;margin-top:15px}.action-link{border:1px solid var(--border);border-radius:10px;padding:12px;display:flex;align-items:center;gap:12px;text-decoration:none;color:var(--ink)}.action-link:hover{border-color:#a5c9c5;background:#fcffff}.action-link strong{display:block}.action-link span{font-size:13px;color:var(--muted)}.action-arrow{margin-left:auto;color:var(--brand);font-size:20px}.check-list{display:grid;gap:0;margin-top:12px}.check{display:flex;gap:9px;padding:10px 0;border-bottom:1px solid var(--border);font-size:14px}.check:last-child{border-bottom:0}.check .dot{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;flex:0 0 auto;background:var(--warning-soft);color:var(--warning);font-size:12px}.check.complete .dot{background:var(--ok-soft);color:var(--ok)}.toolbar{display:grid;grid-template-columns:1.6fr repeat(3,1fr);gap:9px;margin-bottom:14px}.field{display:grid;gap:5px}.field label{font-size:13px;font-weight:650}.field input,.field select,.field textarea{width:100%;background:#fff;border:1px solid #cbd9dd;border-radius:8px;padding:9px 10px;color:var(--ink)}.field textarea{resize:vertical;min-height:108px}.field .hint{font-size:12px;color:var(--muted)}.field.invalid input,.field.invalid select,.field.invalid textarea{border-color:var(--danger)}.field-error{color:var(--danger);font-size:12px;min-height:17px}.table-wrap{overflow-x:auto;background:#fff;border:1px solid var(--border);border-radius:var(--radius)}table{width:100%;border-collapse:collapse;text-align:left}th,td{padding:12px;border-bottom:1px solid var(--border);vertical-align:top}th{background:#fbfcfc;color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.02em;white-space:nowrap}tr:last-child td{border-bottom:0}td{font-size:14px}.title-button{padding:0;border:0;background:transparent;color:var(--brand-dark);font-weight:700;text-align:left;text-decoration:underline;cursor:pointer}.subline{font-size:12px;color:var(--muted);margin-top:3px;overflow-wrap:anywhere}.table-actions{display:flex;gap:5px;align-items:flex-start;flex-wrap:wrap;min-width:155px}.badge{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:3px 8px;font-size:12px;font-weight:700;white-space:nowrap}.badge::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}.badge.published,.badge.open,.badge.active,.badge.completed{color:var(--ok);background:var(--ok-soft)}.badge.draft,.badge.created,.badge.pending,.badge.queued,.badge.sending{color:var(--warning);background:var(--warning-soft)}.badge.archived,.badge.closed,.badge.revoked,.badge.unknown{color:#5f6d77;background:#edf1f2}.badge.failed,.badge.completed_with_errors{color:var(--danger);background:var(--danger-soft)}.empty{background:#fff;border:1px dashed #c8d7da;border-radius:var(--radius);padding:36px;text-align:center}.empty h3{margin:0 0 6px}.empty p{color:var(--muted);margin:0 0 15px}.two-col{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(300px,.9fr);gap:16px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 16px}.form-grid .full{grid-column:1/-1}.form-actions{display:flex;gap:9px;flex-wrap:wrap;align-items:center;margin-top:20px}.form-actions .push{margin-left:auto}.preview{background:#f7faf9;border:1px solid var(--border);border-radius:12px;padding:14px}.preview h4{margin:0 0 4px;font-size:14px}.preview-note{font-size:12px;color:var(--muted);margin:0 0 12px}.bubble{display:inline-block;max-width:100%;padding:11px 12px;background:#fff;border:1px solid var(--border);border-radius:12px 12px 12px 3px;white-space:pre-wrap;overflow-wrap:anywhere}.bubble-title{font-weight:700;margin-bottom:4px}.notice{border-radius:10px;padding:11px 13px;margin-bottom:15px;font-size:14px}.notice.info{color:#155c78;background:#eaf6fc;border:1px solid #bde4f4}.notice.warning{color:#784500;background:var(--warning-soft);border:1px solid #f3d499}.notice.success{color:#075032;background:var(--ok-soft);border:1px solid #bce6ce}.notice.danger{color:#7c2019;background:var(--danger-soft);border:1px solid #f0bfba}.list{padding:0;margin:10px 0 0;list-style:none}.list li{display:flex;gap:9px;padding:10px 0;border-bottom:1px solid var(--border)}.list li:last-child{border-bottom:0}.steps{counter-reset:step}.steps li{counter-increment:step}.steps li::before{content:counter(step);display:grid;place-items:center;width:21px;height:21px;border-radius:50%;background:var(--brand-soft);color:var(--brand-dark);font-size:12px;font-weight:700;flex:0 0 auto}.muted{color:var(--muted)}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.hidden{display:none!important}dialog{width:min(750px,calc(100% - 28px));max-height:calc(100vh - 28px);border:0;border-radius:16px;padding:0;box-shadow:0 20px 60px rgba(0,0,0,.25)}dialog::backdrop{background:rgba(14,29,35,.55)}.dialog-head{display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--border);padding:16px 20px}.dialog-head h2{font-size:18px;margin:0}.dialog-head .icon-button{margin-left:auto}.icon-button{border:0;background:transparent;font-size:27px;width:34px;height:34px;border-radius:7px;line-height:1}.icon-button:hover{background:#eef3f4}#dialog-content{padding:20px;overflow:auto;max-height:calc(100vh - 105px)}.toasts{position:fixed;right:18px;bottom:18px;z-index:20;display:grid;gap:8px;width:min(400px,calc(100% - 36px))}.toast{background:#1e2b33;color:#fff;border-radius:9px;padding:11px 13px;box-shadow:var(--shadow);font-size:14px}.toast.success{background:#075c3a}.toast.error{background:#8e2a23}.toast.warning{background:#805002}.generated-codes{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:14px 0}.code-card{padding:10px;border:1px solid var(--border);border-radius:9px;background:#f8fbfb}.code-card code{font-size:16px;font-weight:700;letter-spacing:.04em}.code-card span{display:block;font-size:12px;color:var(--muted);margin-top:3px}.question-editor{border:1px solid var(--border);border-radius:10px;padding:13px;margin:12px 0}.question-editor h4{margin:0 0 10px;font-size:14px}.options-editor{padding-left:16px;border-left:2px solid var(--brand-soft);margin-top:10px}.option-row{display:grid;grid-template-columns:1fr auto;gap:6px;margin-top:6px}.status-line{font-size:13px;color:var(--muted);display:flex;align-items:center;gap:7px;flex-wrap:wrap}@media(max-width:1050px){.metrics{grid-template-columns:repeat(2,1fr)}.toolbar{grid-template-columns:1fr 1fr}.toolbar>*:first-child{grid-column:1/-1}}@media(max-width:780px){.shell{grid-template-columns:1fr}.side{height:auto;position:static;padding:10px 12px;border-right:0;border-bottom:1px solid var(--border)}.brand{padding-bottom:2px}.nav{grid-template-columns:repeat(3,1fr)}.nav a{font-size:12px;display:grid;text-align:center;padding:7px 3px;gap:2px}.nav-icon{width:auto}.side-foot{display:none}.top{height:auto;min-height:58px;padding:10px 15px}.top h1{display:none}.content{padding:18px 14px}.dashboard-grid,.two-col{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.form-grid .full{grid-column:auto}.page-actions{margin-left:0;width:100%}.metrics{grid-template-columns:1fr 1fr}.toolbar{grid-template-columns:1fr}.toolbar>*:first-child{grid-column:auto}.generated-codes{grid-template-columns:1fr}.user-menu .btn{padding:6px}.user-menu .btn span{display:none}table,thead,tbody,tr,td{display:block}thead{display:none}.table-wrap{background:transparent;border:0;overflow:visible}tr{display:block;background:#fff;border:1px solid var(--border);border-radius:12px;margin-bottom:10px;padding:7px 0}td{border:0;padding:6px 12px}td[data-label]::before{content:attr(data-label) ": ";font-size:12px;color:var(--muted)}.table-actions{min-width:auto}.form-actions .push{margin-left:0;width:100%}.form-actions .push+.btn{margin-left:auto}}
/* === Демо-чат и предпросмотр материала (V2, читаемый блок) === */
.sim-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}
@media (max-width:1000px){.sim-layout{grid-template-columns:1fr}}
.sim-chat{display:flex;flex-direction:column;min-height:520px;padding:0;overflow:hidden}
.sim-chat-head{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid var(--border);background:var(--surface)}
.sim-chat-head div{display:flex;flex-direction:column}
.sim-avatar{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:50%;background:var(--brand-soft);font-size:19px}
.sim-badge{margin-left:auto;font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--brand);background:var(--brand-soft);border-radius:999px;padding:4px 10px}
.sim-transcript{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--bg);min-height:320px;max-height:560px;scroll-behavior:smooth}
.sim-empty{margin:auto;text-align:center;color:var(--muted);font-size:14px}
.sim-msg{display:flex;flex-direction:column;max-width:78%}
.sim-msg-bot{align-self:flex-start}
.sim-msg-user{align-self:flex-end;align-items:flex-end}
.sim-msg-content{padding:10px 14px;border-radius:14px;font-size:14.5px;line-height:1.5;white-space:pre-wrap;word-break:break-word}
.sim-msg-bot .sim-msg-content{background:var(--surface);border:1px solid var(--border);border-bottom-left-radius:4px;box-shadow:0 2px 6px rgba(21,38,45,.05)}
.sim-msg-user .sim-msg-content{background:var(--brand);color:#fff;border-bottom-right-radius:4px}
.sim-buttons{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.sim-chip{border:1px solid var(--border);background:var(--surface);color:var(--brand-dark);border-radius:10px;padding:7px 12px;font-size:13.5px;font-weight:600;text-decoration:none;cursor:pointer;transition:border-color .15s,background .15s}
.sim-chip:hover{border-color:var(--brand);background:var(--brand-soft)}
.sim-chip-link{color:var(--ink)}
.sim-note{align-self:center;max-width:92%;text-align:center;background:var(--warning-soft);color:var(--warning);border-radius:10px;padding:7px 12px;font-size:12.5px;white-space:pre-wrap;word-break:break-word}
.sim-quick{display:flex;gap:8px;padding:10px 16px 0;border-top:1px solid var(--border);background:var(--surface)}
.sim-quick .btn{background:var(--surface);border:1px solid var(--border)}
.sim-input{display:flex;gap:8px;padding:12px 16px 16px;background:var(--surface)}
.sim-input input{flex:1;border:1px solid var(--border);border-radius:10px;padding:10px 12px;background:#fff}
.sim-side{display:flex;flex-direction:column;gap:16px}
.sim-code{display:flex;align-items:center;gap:8px;flex-wrap:wrap;background:var(--bg);border:1px dashed var(--border);border-radius:10px;padding:10px 12px}
.sim-code code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:15px;letter-spacing:.04em;font-weight:700;color:var(--ink)}
.sim-steps{margin:8px 0 0;padding-left:20px;display:flex;flex-direction:column;gap:7px;font-size:14px;color:var(--ink)}
.sim-note-text{margin-top:12px;font-size:12.5px}
.material-editor{display:grid;grid-template-columns:minmax(0,1fr) 264px;gap:18px}
@media (max-width:820px){.material-editor{grid-template-columns:1fr}}
.material-preview{display:flex;flex-direction:column;gap:8px}
.preview-label{font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}
.preview-phone{background:var(--bg);border:1px solid var(--border);border-radius:16px;padding:14px;display:flex;flex-direction:column;gap:8px}
.preview-bubble{background:var(--surface);border:1px solid var(--border);border-radius:12px;border-bottom-left-radius:4px;padding:11px 13px;display:flex;flex-direction:column;gap:8px;box-shadow:0 2px 6px rgba(21,38,45,.05)}
.preview-title{font-size:14.5px;line-height:1.35}
.preview-text{margin:0;font-size:13.5px;color:var(--muted);white-space:pre-wrap;word-break:break-word;max-height:180px;overflow:hidden}
.preview-link-button{align-self:flex-start;background:var(--brand-soft);color:var(--brand-dark);border-radius:9px;padding:7px 12px;font-size:13px;font-weight:600}
.preview-status{font-size:12.5px;border-radius:9px;padding:8px 10px}
.preview-status.published{background:var(--ok-soft);color:var(--ok)}
.preview-status.draft{background:var(--warning-soft);color:var(--warning)}
.preview-status.archived{background:var(--danger-soft);color:var(--danger)}